Refunds & passenger rights
Practical guides to refunds, EU261 compensation and claims.
EU261 passenger rights: what to do if your flight is cancelled or delayed
Complete guide to air passenger rights in Europe under EU regulation 261/2004. Compensation, assistance and refund.
2-hour flight delay: are you entitled to anything?
Your flight has a 2-hour delay. What can you ask the airline? Rights for delays under and over 3 hours under EU261 regulation.
How to get a refund from Ryanair for a cancelled or delayed flight
Step-by-step guide to getting a refund or compensation from Ryanair. Forms, timelines, and what to do if they don't respond.
easyJet refund: how to get it for delay or cancellation
Complete procedure for claiming a refund from easyJet. How to fill in the form, how much you're entitled to and response times.
Airline complaint letter template: ready to send
Complaint letter template for flight delay or cancellation. Copy, personalise and send to the airline to claim EU261 compensation.
Refund vs compensation for flights: what's the difference?
Many confuse refund and compensation. They're two different things and you can get both. Here's how they work under EU261 regulation.
